Privacy policy
Last updated: 29 September 2026.
In short
VoiceTag works without an account: there is no username or password to create.
Your voice memos, your written memos and the link between your labels and their content stay on your phone. They are never sent to us.
The app connects to the internet in two cases only: when you consult a label placed by an organisation — a museum, a shop, a public service — and when you open the Places tab, which lists the equipped organisations. It then fetches what those organisations have published. For a label, it also records that a consultation took place, without anything that could identify you.
If you ask for the places around you, your location is sent so they can be sorted from nearest to farthest, then forgotten: it is not kept anywhere.
There is no advertising, no tracker, no audience measurement and no sale of data.
Who is responsible for this data
The data controller is Nicolas Lacourte-Barbadaux, sole trader, operating under the business name Un miro dans la ville.
3 rue du faubourg Bannier 45000 Orléans France
SIREN number: 983 917 105.
Registered with the Orléans Trade and Companies Register: RCS Orléans 983 917 105.
For any question about this policy, or to exercise the rights described below: contact@voice-tag.app
What stays on your phone
Everything you create with VoiceTag is stored in the app’s private storage area, on your device:
- your sound recordings;
- your written memos;
- the link between each label and the content you attached to it;
- your settings, such as language or reading speed.
We have no access to any of it. This information leaves your phone only if you decide to share it yourself, and it disappears if you uninstall the app.
Backups
VoiceTag can gather your memos into a backup file. That file is created on your phone, and you then choose what becomes of it, through your system’s usual sharing menu: email it, put it on a storage service, or keep it on the device.
The file is never sent to us, and we do not know where you send it. Once it has left your phone, it is governed by whichever service you entrusted it to.
What is sent over the internet
In which case
In two cases only: when you consult a label placed by an organisation, and when you open the Places tab.
If you use VoiceTag solely with your own labels, without opening the Places tab, the app connects to no server at all. It opens no connection on startup.
What is read
The content of the label being consulted: the texts written by the organisation, the sound files it may have uploaded, along with its name and logo.
This request transmits nothing about you. It simply asks for the content attached to a label identifier.
In the Places tab: the list of equipped organisations, with their name, type, address, phone number and website; the directions they give from the entrance to the reception desk; and, if they have chosen to, the content they let people consult remotely, such as a restaurant’s menu. None of these requests records anything: no statistics are kept on them.
Your location, for the places around you
To sort places from nearest to farthest, the Places tab can use your location. It asks for your permission first. If you refuse, you can still search for a place by its name, or search for a town.
If you accept, your location is read to within about a hundred metres, only while you are using the app, never in the background. It is sent to our server with the request for the list, without any identifier. It is used to calculate distances, then forgotten: it is not stored in any database or in any log.
If you type the name of a town, it is your phone’s own service — Apple on iPhone, Google on Android — that turns it into coordinates, as in a maps app. The text you type is then handled by Apple or Google, under their own privacy policy, and is not passed on to us. Only the resulting coordinates are sent to us, and they are forgotten in the same way.
What is recorded
So that organisations can tell whether their labels are being used, four pieces of information are recorded on each consultation:
- the label identifier;
- the organisation identifier;
- the language the content was shown to you in;
- your phone’s system, iOS or Android.
That is all. No device identifier, no account number, no name, no location. Two consultations made from the same phone cannot be linked to one another, neither by us nor by the organisation.
As with any connection to a server, the hosting provider sees the IP address of your connection, along with the approximate town that can be inferred from it, and keeps them for a few days in its technical logs, for security and diagnostic purposes. These logs record what was requested, not what the request contained: your location does not appear in them. Nor does the IP address appear in the consultation statistics passed on to organisations.
Where this data is hosted
On Supabase servers, in their Paris region, in France. It does not leave the European Union.
Purchases
The subscription and the one-off purchase go through Apple’s App Store or through Google Play, depending on your phone. Apple or Google collects the payment and handles your billing.
VoiceTag sees neither your payment method, nor your name, nor your address. The app only receives confirmation from the app store that your purchase is valid.
The processing of your payment data is therefore governed by Apple’s or Google’s own privacy policy.
Reading aloud
When VoiceTag reads a text aloud, it hands that text to the speech synthesis engine installed on your phone.
Depending on the engine selected in your system settings, that speech may be produced on the device or on its publisher’s servers. This does not depend on VoiceTag but on your system and on the engine you have chosen.
What VoiceTag does not do
- No user account, no sign-up.
- No advertising and no advertising tracker.
- No audience measurement tool and no analysis of your behaviour in the app.
- No automatic crash report.
- No tracking of your location: it is read only when you ask for the places around you, never in the background, and it is never kept.
- No data sold, rented or passed to a third party for commercial purposes.
Permissions requested
- Microphone: to record your voice memos. If you refuse it, written memos remain usable.
- NFC: to read and write your labels.
- Location: to sort equipped places from nearest to farthest, only while you are using the app. If you refuse it, the list of places remains available, by name or by town.
- Internet access: to consult organisations’ labels and the list of places, and to verify your purchases.
- Vibration: to signal by a vibration that a label has been recognised.
- Files and photos: only to locate a backup file you want to import back. The app does not browse your library.
How long data is kept
What your phone holds stays there until you delete it, and disappears when you uninstall the app.
Consultation statistics are kept for twenty-five months. This is the period recommended by the French data protection authority for this kind of measurement.
The hosting provider’s technical logs are kept for a few days.
Your rights
The General Data Protection Regulation gives you a right of access, rectification, erasure, objection and portability over data concerning you. You may exercise these at the address given above.
One honest point here: the consultation statistics contain no identifier relating to you. We are therefore unable to find within them anything that came from your phone. That is a direct consequence of the choice to collect no identifier, not a refusal to answer you.
If you believe your rights are not being respected, you may lodge a complaint with the French data protection authority, at cnil.fr.
Changes to this policy
Any change will be published on this page, and the last-updated date at the top of the document will be corrected. If a change were to broaden what is collected, it would be announced in the app before taking effect.
Language of this document
This is a translation. The French version is the authoritative one, and prevails in the event of any discrepancy.